baji software Privacy Policy

1 Introduction and Scope

baji software is an online betting and casino platform that provides cricket betting, slots, live casino, and various other gaming services for Bangladeshi users. This privacy policy ("Policy") describes how baji software collects, processes, stores, and protects your personal information.

This policy applies to the bajisoftware.cam website, mobile applications (Android APK and iOS), and all related baji software services. By registering an account on our platform or using any of our services, you are considered to have accepted the terms of this policy. To learn more about the general rules for using our services, please read the Terms and Conditions page.

This policy is written in Bengali and applies to Bangladeshi users. In case of any confusion, the English version shall be considered the authoritative one.

2 Information We Collect

baji software collects your information in various ways. The types of information collected are described below:

2.1 Registration and Identity Information

When you create an account on baji software, the following information is collected:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Password (stored in encrypted form)
• Bangladeshi national identity card number or passport number (for account verification)

2.2 Financial and Transaction Information

The following information is collected during deposits, withdrawals, and other financial activities:

• bKash, Nagad, Rocket, Upay, or bank transfer account details
• Transaction amount and time
• Transaction reference number
• Deposit and withdrawal history

2.3 Gaming Activity Information

The following information is stored to improve your gaming experience and ensure responsible gaming:

• History of games bet on and results
• Bonus claim and usage records
• Login time and session duration
• Favourite games and betting patterns

2.4 Technical Information

The following information may be collected automatically while using the website and app:

• IP address and device identification information
• Browser type and operating system
• Pages accessed and time spent
• Referral source (the site you came from)

3 Purpose of Data Collection

baji software collects information only for specific, clear, and legitimate purposes. These purposes are described below:

3.1 Service Provision and Operation

• Account creation and management
• Processing deposits and withdrawals
• Distributing bonuses and rewards
• Ensuring VIP programme benefits
• Providing customer support

3.2 Security and Fraud Prevention

• Account verification and identity confirmation
• Detecting suspicious activity
• Preventing multiple accounts and bonus abuse
• Preventing unauthorised access

3.3 Service Improvement

• Analysing and improving platform usability
• Personalising the experience based on user preferences
• Introducing new games and features
• Identifying and resolving technical issues

3.4 Communication and Marketing

• Sending important account notifications
• Providing information about bonuses and promotions (subject to consent)
• Sending security-related alerts

4 Disclosure and Third Parties

baji software does not sell your personal information to any third party. However, information may be disclosed on a limited basis in the following circumstances:

4.1 Payment Processors

Financial information necessary to process deposits and withdrawals may be shared with bKash, Nagad, Rocket, Upay, and the relevant banking authorities. This information is used solely to complete transactions.

4.2 Technology Service Providers

Information may be shared under contract with companies that provide server hosting, data analytics, fraud prevention, and customer support software. These partners are bound by confidentiality agreements.

4.3 Legal Obligations

Relevant information may be disclosed in response to a court order, legal claim, or a lawful request from a government authority. No information beyond what is legally required will be provided in such cases.

4.4 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new authority. In such cases, protection equivalent to this policy will be ensured beforehand.

5 Cookies and Tracking Technologies

baji software uses cookies and similar technologies to improve website and app services.

5.1 Essential Cookies

These cookies are essential for the core functions of the platform — such as maintaining login sessions, storing security tokens, and remembering language preferences. Disabling these cookies will prevent the platform from working correctly.

5.2 Functionality Cookies

Used to remember user preferences and provide a personalised experience. For example, favourite game categories, recently viewed content, and so on.

5.3 Analytics Cookies

These collect information to understand how users are using the platform — which pages are visited most, where users spend more time — and this data is used to improve services.

You can control or reject cookies by changing your browser settings. However, disabling essential cookies will make it impossible to log in to your account or carry out transactions.

6 Data Retention and Deletion

baji software retains your information only for as long as necessary. The factors that determine the retention period are:

• Active accounts: Information is retained for the entire period the account remains active.
• Financial transaction data: Retained for a specified period as required by law.
• Closed accounts: Even after an account is closed, some information may be kept for a specified period to meet legal obligations.
• Withdrawal of marketing consent: After consent is withdrawn, processing of information used for marketing purposes stops immediately.

You may request the deletion of your account. Upon receipt of the request, all information except that which is legally required to be retained will be deleted within a specified time.

7 Data Security Measures

baji software adopts industry-standard technical and administrative measures to keep your information secure:

7.1 Technical Security

• All data transfers secured through SSL (Secure Socket Layer) encryption
• Passwords stored using one-way hashing technology
• Firewall and intrusion detection systems to prevent unauthorised access
• Regular security audits and vulnerability assessments
• Restricted access to sensitive information

7.2 Administrative Security

• Only authorised staff may access personal information
• Regular privacy and security training for staff
• Internal data management policies and procedures
• Confidentiality agreements with third parties

Report any suspicious activity or security breach to our support team immediately. Visit the Responsible Gaming page to learn about our responsible gaming practices.

8 User Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request to know what information baji software holds about you. A copy will be provided within a reasonable time after the request is received.

8.2 Right to Rectification

If there are any errors or incomplete details in your saved information, you can request a correction. Some information can also be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You can object to your information being used for specific purposes, such as marketing communications. If the objection is accepted, processing for that purpose will stop.

8.5 Right to Data Portability

You can request to receive the information you have provided in a common, machine-readable format.

To exercise these rights or for any questions, contact our support team. To find answers to general questions about our services and policies, read the FAQ.

9 Protection of Minors

All services of baji software are for persons aged 21 or older only. Personal information of minors (under 21) is not knowingly collected or processed.

Date of birth is verified at registration, and an account cannot be created if the age requirement is not met. If it comes to our attention that a minor's information has been collected by mistake, that account and information will be deleted immediately.

Request to parents: If your child has accidentally registered on baji software, please notify our support team immediately.

10 Policy Changes

baji software reserves the right to update this privacy policy at any time. If changes are made:

• The new version will be published on this page and the date of revision will be noted.
• For significant changes, registered users will be notified by email or through the platform.
• Continued use of the service after changes have been made will be considered acceptance of the new policy.

You are advised to review this page regularly. If you have any questions about changes, please contact us.

11 Contact

For any questions, comments, or requests regarding this privacy policy, please contact us:

• Live Chat: 24/7 support — directly from the platform
• Email: [email protected]

Our support team is available in both Bengali and English, seven days a week, twenty-four hours a day.

To learn more about our company and the scope of our services, visit the About Us page.